Before you can pay out commissions, you have to approve an affiliate’s conversions in Refersion via Manage > Conversions. (Unless you have enabled automatic approvals.)
If you approved a conversion that you meant to deny, or denied a conversion that you now want to approve, you’ll need to start a chat with our Customer Success team or email us at [email protected], and we can change that for you. There is no way to change this approval or disapproval yourself.
Read more about the different conversion statuses.