Listed below are some of the most common errors displayed by Paypal Payouts. If you do not see your error listed or are unable to resolve an error, please email us at [email protected]

Error: Client Authentication Failed

This error is usually displayed for one of two reasons.

Reason 1: Payouts is not enabled and authorized to be live in your Paypal account.

Reason 2: Sandbox details are copied over into Refersion instead of Live details from PayPal'  

Solution: Please review the steps for properly setting up PayPal Payouts.

Error: An Authorization Error Occurred

This error is usually displayed when your Paypal business account is not linked to a checking account. You are not authorized to make any API calls without a linked valid bank account. 

Please make sure you've connected a business checking account on Paypal. 

Error: Denied Payment Status

This error usually occurs when you do not have enough funds to cover the transaction plus any associated Paypal fees. Transactions of $0.01 will require at least $0.26 in your PayPal balance to cover the $0.01 and $0.25 Paypal transaction fee.

Error: Insufficient Funds

This error occurs when you do not have any funds available in your Paypal account. You must have funds deposited into your account to use PayPal Payouts.

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