Troubleshooting

If you’re stuck on a problem, find solutions in our handy troubleshooting guides, 24/7.

9 articles in this collection
Written by Shakima, Nick Castellano, and Andre Tan

How to troubleshoot your BigCommerce Integration

Here are some common errors you may come across while setting up your BigCommerce integration and the solutions to fix them.

Written by Shakima
Updated over a week ago

Troubleshooting Failed Test Orders

What to do when your test order doesn’t work.

Written by Nick Castellano
Updated over a week ago

Troubleshooting PayPal Payouts Integration

Here are some common errors and causes you may encounter on your PayPal integration journey!

Written by Andre Tan
Updated over a week ago

Troubleshooting the Shopify Integration

Common culprits when your Shopify integration hits a snag.

Written by Nick Castellano
Updated over a week ago

Troubleshooting WooCommerce Integration

Identify the cause of some common plugin problems.

Written by Nick Castellano
Updated over a week ago

Troubleshooting Chargebee Integration

If you’ve encountered a challenge with your Chargebee integration, we’ve got solutions here.

Written by Shakima
Updated over a week ago

Troubleshooting Magento Integration

If you encounter any issues with your Magento setup, here are the things to try first.

Written by Nick Castellano
Updated over a week ago

Troubleshooting Custom Integrations

If your store and the Refersion API still aren’t talking, try this.

Written by Nick Castellano
Updated over a week ago

Troubleshooting: Order Attribution Issues

If your clicks aren’t tracking properly, this is your guide.

Written by Nick Castellano
Updated over a week ago