Error: Client Authentication Failed

This error is usually displayed for one of two reasons.

Reason 1: Payouts is not enabled and authorized to be live in your Paypal account.

Reason 2: Sandbox details are copied over into Refersion instead of Live details from PayPal 

Solution: Please review the steps for properly setting up PayPal Payouts.

Error: An Authorization Error Occurred

Possible reasons:  

Reason 1: This error occurs when your Paypal business account is not linked to a checking account. You are not authorized to make any API calls without a linked and verified bank account.

Reason 2: Your linked bank account in Paypal is NOT verified. If your bank displays a red unverified message like the image below, you cannot pay via Payouts until it is verified.

Error: Denied Payment Status


Not enough funds to cover transaction + Paypal fees. Transactions of $0.01 will require at least $0.26 in your PayPal balance to cover the $0.01 and $0.25 Paypal transaction fee.

Error: Insufficient Funds


No funds at all in PayPal balance. Funds in PayPal balance is required to use Payouts, not simply linking to bank account.

Error: Processing (that never updates) **Unique to Paypal Masspay users

Cause: IPN address was never updated in PayPal

Internal Server Error

Unique to PayPal, has nothing to do with Refersion. Internal server errors must be resolved on their own by Paypal

Did this answer your question?