Frequently Asked Questions

I signed up and made a Refersion what?

You should probably check out our Start Guide to help walk you through the process. You'll be up and running in no time!

How do I run a test order? I'm confused!

We've got your back. Have a peek at our quick guide on running a test order.

How do i add an affiliate registration page?

It's possible to have potential candidates register for your affiliate program without even leaving your site. Here's how.

Is there a way to add my teammates on Refersion?

Yes. Yes, there is.

How can I get more affiliates?

You can turn your customers into affiliates or showcase your program to our large affiliate database in the Refersion Marketplace

How do I create or change referral links?

Here's what you need to know.

How do you change an affiliate's offer or commission?

Changing the offer or commission is an easy process.

How do I make an affiliate inactive?

By following these steps.

Can I link to a specific product?

For sure! This is how.

Commissions are confusing me. What's the commission rate and structure even mean?

This is where we'll help break it down for you.

What are "cookie days?"

Allow us to explain.

What's a SKU level?

SKU level commissions are pretty handy. Here's how they work.

What are conversion triggers?

Here are the different types and how they work.

How can I set up conversion triggers for emails, coupon codes, and SKUs?

Check out these quick guides for emails, coupon codes, and SKUs.

How can I pay my affiliates?

You have a few different options.

What currency codes do you guys support?

All of these!

What happens if I go over my account limit in sales?

Here's what will occur.