If you know there are specific products you want to exclude from commission eligibility, then you can enable a setting to filter them out.
Please note: Our SKU exclusion feature is currently only available to merchants on our Growth and Scale plans.
To start, go to Settings>SKU Exclusions
Add SKU Exclusions Individually
Click the +Add SKU button.
Enter the SKU. You can also optionally enter a Product Name/Label for better logging.
Click Create.
VERY IMPORTANT NOTE: SKUs entered into Refersion are case-sensitive. The SKUs uploaded on this tab must EXACTLY match the SKUs as they are stored in your e-commerce platform.
Also please be sure to enter the actual SKU of the product in the SKU field. Do NOT enter the product name/title/description as the SKU as that is not what our system reads to process exclusions.
Upload a List of Exclusions
Click Upload SKU CSV button.
From the window, click Download CSV Template file.
Open the downloaded sheet, and add your SKUs and optionally Product Names (or Labels).
Once done, drag and drop the file into the window, or click into the box to browse for it.
Click Save Changes.
You can view all of your SKU Exclusions on the SKU Exclusions page.
Now, when a customer purchases one of these excluded SKUs, it will not show up as a conversion in your reporting. If an order contains excluded SKUs and non-excluded SKUs, the conversion will only show the non-excluded SKUs.