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How does the data deletion process work after account cancellation on Refersion?

How Refersion complies with relevant regulations, including GDPR and CCPA.

Erik avatar
Written by Erik
Updated yesterday

How Does the Data Deletion Process Work After Account Cancellation on Refersion?

When you cancel your account on Refersion, the platform takes deliberate steps to ensure your data is removed securely and in compliance with relevant regulations, such as GDPR.

Introduction to the Data Deletion Process

When an account is canceled, a request for data deletion is generated to ensure compliance with data privacy standards. As part of GDPR and other similar regulations, Refersion adheres to strict policies that dictate how and when your data must be permanently removed.

Timeline for Data Deletion

The standard timeline for completing a data deletion request is within 30 days of the request submission date. This timeline ensures all technical and compliance checks are conducted thoroughly:

  1. Request Submission - Immediately upon account cancellation or a manual request by the user, the deletion process is initiated.

  2. Backend Review - Our engineering team thoroughly reviews and processes the request to ensure all associated data is queued for deletion.

  3. Completion Deadline - In most cases, all data deletion processes are finalized on or before the 30-day deadline.

You can expect to receive a confirmation email once the deletion process is complete.

Confirmation and Finalization

Upon successful deletion of your data, Refersion's support team will send you a confirmation email. This message will indicate that the process is complete and no further action is needed. If additional assistance is required, customers are encouraged to reach out to support.

Related FAQs

  1. What if my data isn't deleted within 30 days? - Delays are rare. If you do not receive a confirmation, please contact support for an immediate update on your request.

  2. Can I revert a deletion request? - No. Once the deletion request is submitted and processed, it cannot be undone to ensure compliance with GDPR guidelines.

  3. Will deleting my data affect other accounts I manage? - Data deletion pertains exclusively to the account in question and does not affect other accounts or data.

Refersion remains committed to providing transparency and security in the data deletion process to ensure complete peace of mind for our users.

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