If you’re using Skio to manage your subscriptions, you’ll want to ensure your order information is sent to Refersion.
Integration Steps
Step 1
Contact the Skio team so that they can configure the following note attributes to your order details in Shopify.
shopify_order_subscription_id: This should contain the unique subscription ID for the order.
subscription_provider: This should be set to "skio" (without quotes and lowercase) to identify Skio as the subscription provider
Once enabled, your recurring subscription orders in Shopify orders will start to be updated with specific attributes from Skio like the ones in the image below:
Step 2
Once step 1 has been completed, contact us via [email protected] and we will enable a setting to activate the integration.
In Refersion, your conversions will start to be identified as subscription orders and a Subscription ID will be present when reviewing the conversion details. The subscription ID is a unique identifier pulled directly from the data provided by Recharge which will be used to track future recurring orders.
Please note: For any newly created subscription orders, there will be up to a 10-minute delay before the initial affiliate conversion created in Refersion is marked as a subscription order. Once the conversion is properly identified as a subscription order and is assigned a subscription ID, future subscription renewals will auto-generate new conversions related to the same subscription.
Subscription settings in Refersion
You can control how many recurring orders affiliates receive a commission for by editing the "Adjust to limit affiliate commissions on subscription renewals" setting in your offer's advanced settings section.
To go over each option:
No: If selected, then if an affiliate refers a customer to your store to buy a subscription, then the affiliate will earn commission everytime the customer is charged.
Yes - Credit all renewals: Same as the above. Affiliates will earn commission everytime their referred customers who purchased a subscription are charged.
Yes - Do not credit any renewals: If an affiliate refers a customer to your store to buy a subscription, then the affiliate will only earn commission the first time the customer pays for the subscription. Future charges to the customer will not result in additional commission owed to the affiliate.
Yes - Only credit the first X renewals: If an affiliate refers a customer to your store to buy a subscription, then the affiliate will earn commission the first X times the customer pays for the subscription. This number is chosen by you (the merchant). After this number of charges has elapsed, then future charges to the same customer will not result in additional commission owed to the affiliate.
Confirming your integration
Once everything is configured, you can follow these instructions to run a test order in your store. Once you've placed a successful test order, you’re all set.
Any questions? Please reach out to us at [email protected] or using the in-app chat.